Privacy policy

Introduction

TNV respects users' privacy and is committed to processing personal data lawfully, transparently and securely.

This Privacy Policy explains how personal data collected through this website and through the contact channels provided on it is processed.

1. Data controller

The controller responsible for processing personal data is:

Tnv - Interface De Arquitetura, Construção E Consultoria, Lda
Tax identification number (NIF): 516317822
Address: Praça da Rainha Santa, n.º 2-A, 1600-687 Lisboa
Email: admin@tnvarquitetura.com

2. Personal data we may collect

Depending on how you interact with TNV, the following data may be processed:

• Name;
• Email address;
• Telephone number;
• Information included in messages sent;
• Details of the project, property or land that you voluntarily share with us;
• Documents or files submitted by the user;
• Technical data associated with website use, such as IP address, device type, browser and similar technical information;
• Information relating to cookies or equivalent technologies, as described in the Cookie Policy.

3. Purposes of data processing

Contact, information and quotation requests

Data submitted through the website, by email or by telephone may be used to:

• Respond to the request;
• Understand the general characteristics of the project;
• Prepare a meeting, initial assessment or proposal;
• Provide the clarification requested by the user;
• Follow up on a potential professional relationship.

Where contact concerns a potential contract, processing may be necessary for pre-contractual steps taken at the data subject's request.

Website operation and security

Some technical data may be processed to ensure the website's operation, security, prevention of misuse and maintenance, where necessary and legally permissible.

4. Required data

Fields marked as required in forms contain the information TNV needs to assess and respond to the request.
Without this information, it may not be possible to submit the form or respond effectively.

5. Recipients and service providers

Data may be processed by service providers used in operating TNV's website and business, including providers of:

• Website hosting;
• Email;
• Technology infrastructure;
• Storage;
• IT maintenance and support;
• Analytics or measurement services, where enabled;
• Other tools necessary for operating digital channels.

These providers must process data in accordance with the applicable instructions and legal data protection obligations.

6. International transfers

Some technology providers may process data outside the European Economic Area.

Where applicable, TNV will seek to ensure that these transfers use mechanisms provided for in the GDPR, including adequacy decisions or appropriate safeguards.

7. Data retention

Personal data will be kept only for as long as necessary for the purposes for which it was collected and to comply with applicable legal obligations.

Where a contract is entered into, certain information may be retained for the periods necessary to meet legal, tax or accounting obligations or to defend rights.

8. Data subjects' rights

Under applicable law, the data subject may, as appropriate, exercise the rights to:

• Access their data;
• Rectification;
• Erasure;
• Restriction of processing;
• Object to processing;
• Data portability;
• Withdraw consent where processing is based on consent.

Exercising one of these rights does not necessarily mean that a request must be granted in every circumstance. Legal obligations or other legitimate grounds may justify retaining or processing certain data.

Requests can be sent to: admin@tnvarquitetura.com.

9. Complaints

If you believe your personal data is not being processed in accordance with applicable law, you may lodge a complaint with:

Comissão Nacional de Proteção de Dados - CNPD

10. Security

TNV adopts appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, alteration or improper disclosure.

However, no system connected to the Internet can guarantee absolute security.

11. Third-party links

The website may contain links to external websites or platforms. Processing by those entities is subject to their own privacy policies, over which TNV has no control.

12. Changes to the privacy policy

This Policy may be updated to reflect changes in legislation, technology or the services used by TNV.